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AddSearch Experience | AI Search & Conversational Discovery
AI Search & Conversational Discovery

From Search to Discovery
In One Experience

Search results, direct AI answers, and full conversations in one seamless interface. Built entirely from your own website content, with no guesswork and no hallucinations.

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The Search Expectation Gap

Search behavior has changed. Most websites haven't caught up.

73%
of website visitors leave when they can't find answers quickly. They're not coming back to try different keywords.

Post-ChatGPT, visitors don't type keywords anymore. They ask full questions and expect a direct answer, the way they get one everywhere else.

A list of links to dig through is no longer enough. Visitors want the answer on the first attempt.

AddSearch Experience closes the gap between what visitors expect and what your website actually delivers.

How It Works

One interface. Search, answer, conversation.

Every visitor starts with a question. AddSearch Experience takes them from that first query all the way through a full content discovery journey.

1

Visitor types a question

They use the search bar as they always have. No new behavior required from your visitors.

Keyword Search
2

A direct answer appears

An AI answer box appears above the results, giving a clear, sourced answer without digging through links.

AI Answers
3

They go deeper

One click on "Dive deeper" opens a full conversational interface, built entirely from your own content.

AI Conversations
4

The conversation continues

Follow-up questions, context-aware answers, source links. Toggle back to search results at any point.

Full Discovery
Platform Capabilities

Built for teams that need control and visibility

Enterprise search needs more than an AI model. These are the capabilities that determine real platform value.

Source Transparency

Every AI answer links directly to the source page on your website. Visitors can verify where information came from in one click. No black-box responses.

Content Control & Governance

Choose exactly which pages AI can answer from. Exclude draft content, confidential pages, or any restricted area. Full governance from day one.

AI Query Analytics

See exactly what visitors asked, whether they got a useful answer, and where your content has gaps. Every unanswered question points to content you can improve.

Customizable UI and UX

AddSearch adapts to your design system, not the other way around. Control answer placement, card layout, brand colors, and widget behavior at the component level.

Security & Compliance

Enterprise-grade. Out of the box.

AddSearch is built for organizations that can't afford to get security wrong.

AICPA
SOC
SOC 2 Type II Certified

Enterprise-certified security

AddSearch is SOC 2 Type II certified across all products. Your website data is handled to the highest security standards at every layer.

Zero Hallucinations

Answers only from your content

The AI is configured to use only your indexed website content. No external sources, no guessing. If an answer isn't in your content, AddSearch says so clearly.

Data Privacy

Your data never trains any AI

Visitor questions are not stored by any LLM provider and never used to train AI models. Your content index lives with AddSearch, not with OpenAI or any third party.

Insights Dashboard

Know what your visitors are actually asking

Standard search analytics tell you what visitors typed. AddSearch tells you what they needed, whether they found it, and what to do next.

  • Full conversation logs with timestamps and source citations
  • Answer success rate and follow-up question patterns
  • Unanswered question reports to identify content gaps
  • Visitor sentiment tracking per answer (thumbs up/down)
  • Export full logs for manual review or further analysis
Conversation Details
↗ Export Oct 15 – Oct 24, 2024 ⌄
Conversations List
How do I open a checking account?
3 messages 10:20
What are the wire transfer fees?
5 messages 10:25
Mortgage rates this week
2 messages 10:30
Which retirement account?
4 messages 10:35
ATM locator near me
3 messages 10:40
Conversation Preview
How do I open a checking account?
2024-10-24 10:15
Opening a checking account takes about 10 minutes online. Start your application, choose the account type that fits your needs, and verify your identity with a government-issued ID.
What documents do I need?
You'll need a government-issued ID and a recent proof of address. Mobile uploads from the app are faster than desktop.
Getting Started

Live in days, not months

AddSearch handles most of the setup. Your team adds one code snippet to your website. That's the full extent of the technical lift on your side.

1

Define your content scope

Choose which sections of your site to include. AddSearch's crawler indexes your content automatically.

2

Tune the experience

AddSearch configures prompts, response tone, and UI to match your brand. You review and approve before anything goes live.

3

Add one snippet, go live

Your team drops a single JavaScript snippet into your website. AddSearch Experience goes live from that point.

Every demo is prepared in advance with your own website content, so you see exactly how AddSearch Experience performs on your site before committing to anything.

index.html
<!-- Add before </body> -->
<script
  src="https://addsearch.com/js/v2/addsearch-ui.min.js"
  data-sitekey="your-site-key"
></script>
Works alongside your existing setup

Already using Algolia, Coveo, or another search provider? AddSearch Experience complements your existing setup. No need to replace anything.

Common Questions

Questions we hear a lot

No. AddSearch Experience works alongside whatever search you already have, including Algolia, Coveo, Site Search 360, or your own implementation. You keep your existing setup and add AI answers and conversational discovery on top.
Never. The AI is configured to use only your indexed website content. If a visitor asks something that isn't covered in your published content, AddSearch says so clearly rather than guessing. Zero hallucinations is a core part of how the platform is built.
No. Your website content is indexed and stored by AddSearch. It is not shared with any LLM provider for training. Visitor questions that go through the AI engine are not retained by OpenAI or any other third party.
Standard setup is done in a matter of days. AddSearch handles content indexing, prompt configuration, and UI setup. Your team adds a single JavaScript snippet to your website. Custom implementations with complex requirements take longer, but every demo is built around your actual content so you see realistic results from the start.
Yes. You define the content scope from the beginning. Any section of your site can be included or excluded. Draft content, confidential pages, and restricted areas stay out of the AI index. You also have full control over prompts, response tone, and answer length through the dashboard.